If you own a CCE product, especially from the CCE Info line, I regret to inform you that the company has taken its website offline without providing any explanation to consumers.
As a result, your notebook or computer, especially after a system reinstallation, might be experiencing issues such as no sound, no internet connection, and terrible slowness due to missing essential drivers, like those for the chipset.
Although you have your rights and should consult your lawyer, my suggestion is to click here, as it's still possible to find a solution.
Let's get started,
As a background to the problem, you might be aware that in 2015, the Chinese company Lenovo acquired CCE as part of an expansion strategy in the Brazilian market, including production in the Manaus Free Trade Zone.
Initially, this was very beneficial, especially for consumers, who started acquiring higher-quality products.
Anyone familiar with CCE knows its history of poor quality control.
However, for reasons not publicly disclosed, Lenovo returned the company to its previous owners. This marked the beginning of a confusing period where we saw Lenovo products manufactured by CCE and CCE products manufactured by Lenovo.
CCE has a bad reputation, and its website has been taken down several times before. But as these matters won't help you solve the problem of missing drivers, here are some suggestions and solutions for your issues.
No sound?
As an example, we'll use the IRON-745b Notebook, a good machine with an Intel i7 processor, 4GB of RAM, and a 500GB HD.
The sound on this computer is High Definition Audio Codecs (Software) developed by Realtek. This is standard for notebooks in this line.
You can download the complete installer from this link, by clicking here.
You will be directed straight to the chip and sound component manufacturer, Realtek. Upon entry, you'll be warned that the driver is not customized by your computer's manufacturer and recommended to find the driver on your computer or notebook manufacturer's website. Since this is not possible, you can proceed by checking "I accept to above" and then clicking the "Next" button.
On the next screen, the first step is to choose between the 32-bit or 64-bit version. Note that the Windows driver is the same for various versions. This is precisely why the file is a bit larger, around 160MB for 32-bit and 210MB for 64-bit.
If you're unsure whether your system is 32-bit or 64-bit, there's an option that includes both. It's over 370MB, but it's worth it if you're in doubt.
After downloading to your computer, run the Setup file. At the end, restart your computer, and your sound should be working.
What about motherboard drivers?
Another set of drivers you'll need to install are those related to the chipset, which controls the motherboard.
For all Intel notebooks, go to the Intel website. You can use this link, by clicking here, and download the Automatic Update Utility.
It will install the main drivers for your motherboard.
And the video?
Onboard video drivers for notebooks are typically installed via Windows Update. You should run the update and hope it works.
However, you can try to identify the video card manufacturer and search directly on their website.
What if I don't know the exact model of the video card or another component?
Fortunately, major manufacturers are working with drivers that cover entire product lines, as we saw with Realtek earlier. In such cases, you should install a driver that works for that group.
If you're unsure, create a system restore point on your computer. This way, if the driver installation fails, you can simply restore your system.
To create a system restore point, simply search for 'Create a restore point' in your Windows search bar.
For Windows 10, you can type this exact phrase.
Now, let's get started,
Good luck!
